Skip to main content Skip to search Skip to search

Medical Physician & Patient

After the Error

Speaking Out About Patient Safety to Save Lives

by (author) Susan B. McIver & Robin Wyndham

ECW Press
Initial publish date
Apr 2013
Physician & Patient, Health Care Issues, Hospital Administration & Care
  • eBook

    Publish Date
    Apr 2013
    List Price
  • Paperback / softback

    Publish Date
    Apr 2013
    List Price

Classroom Resources

Where to buy it



Medical errors kill 24,000 Canadians each year, adversely affect hundreds of thousands, and cost close to two billion dollars. Victims of medical errors and their families who speak out often do so at considerable emotional, psychological, and financial expense. But their willingness to share their harrowing stories has helped to lay the foundation for numerous patient safety programs and continues to identify problems, provide solutions, and raise awareness.

After the Error is a collection of true stories from across Canada, and the first book anywhere to recognize what patients affected by medical errors, their families, and immediate healthcare providers have done to prevent others from enduring similar experiences.


About the authors

Contributor Notes

Susan McIver holds a Ph.D. in entomology/microbiology, was a professor at the University of Toronto with appointments to the Faculty of Medicine, and a department chair at the University of Guelph. Subsequently, she served as a community coroner in British Columbia. She is also the author of Medical Nightmares: The Human Face of Errors. Robin Wyndham was a registered nurse for 34 years. She worked in neonatal intensive care, surgery, psychiatry and residential care and had a special interest in palliative care. She studied nursing at the Vancouver General Hospital and English at the University of British Columbia.

Editorial Reviews


“ uplifting tale of the strength of the survivors and their loved ones in moving forward to educate the public and push the medical world into modifying its practises to lessen the chances of repeat errors... After the Error: Speaking Out About Patient Safety To Save Lives will be a real eye-opener for most of us. Read it to inform yourself on what to expect and do when you or a loved one becomes enmeshed in the medical system.” — Toronto Sun

“After the Error is a book that anyone interested in medical issues or issues around serious illness and medical provision in Canada should read.” — Alan Schadenberg’s Blog

"After the Error is a compelling collection of 16 case studies from across Canada . . . the authors do an admirable job in presenting their evidence.” — Winnipeg Free Press

"McIver and Wyndham say they wrote the book to recognize ordinary people who have done exceptional things. Their stories serve as examples of what can be done by individuals to help prevent errors." — The Okanagan Interviewer