An international researcher, speaker, writer, and certified management consultant (CMC), Dr. Dawn-Marie Turner is the president of Turner Change Management and has 20 years of experience in change programming, transition planning, organizational change consulting, and coaching. Dr. Turner has developed DEAM©, a change transition methodology. She has been a speaker at national and international conferences on organizational change, change management best practice, readiness, and change fatigue. Her work has been published in the International Journal of Quality and Service Sciences, the International Journal of Knowledge, Culture and Change Management, and the book, Web Mobile-Based Applications for Healthcare Management. By focusing on the perspective of the people who need to adopt the change, Dr. Turner shows leaders how they can prevent resistance and make better use of the time and resources they invest in change. Her clients have included health care institutions, financial and professional service organizations, government, post-secondary educational institutions, and manufacturing. Dr. Turner helps her clients turn change from a liability to an asset.