Skip to main content Skip to search Skip to search

Political Science Public Affairs & Administration

Three Pillars of Public Management

Secrets of Sustained Success

by (author) Ole Ingstrup & Paul Crookall

Publisher
McGill-Queen's University Press
Initial publish date
Aug 1998
Category
Public Affairs & Administration
  • eBook

    ISBN
    9780773567610
    Publish Date
    Aug 1998
    List Price
    $110.00

Classroom Resources

Where to buy it

Description

Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference.

About the authors