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Business & Economics Organizational Behavior

The Good Fight

Use Productive Conflict to Get Your Team and Organization Back on Track

by (author) Liane Davey

Publisher
Page Two Books, Inc.
Initial publish date
Mar 2019
Category
Organizational Behavior, Management, Human Resources & Personnel Management
  • Hardback

    ISBN
    9781989025208
    Publish Date
    Mar 2019
    List Price
    $29.95

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Description

More productivity. Less drama. It all starts with a healthy conflict culture.
In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it?
The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price—becoming less productive, less innovative, and less competitive. Individuals are paying, too—suffering from overwhelming workloads, endless drama, and sleepless nights.
In The Good Fight, Liane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies—instead of adversaries. Filled with strategies you will use again and again, The Good Fight is an essential field guide for leaders at all levels.

About the author

Contributor Notes

Dr. Liane Davey is a New York Times Bestselling author, a regular contributor to the Harvard Business Review, and the host of the ChangeYourTeam blog. As the co-founder of 3COze Inc., she advises on business strategy and executive team effectiveness and has worked with executives at companies such as Amazon, Walmart, Aviva, TD Bank, and SONY PlayStation. Liane has a Ph.D. in Organizational Psychology and has served as an evaluator for the American Psychological Association's Healthy Workplace Awards. Liane is married to her business partner, Craig, and they have two teenaged daughters.

Editorial Reviews

"In this terrific book, Liane Davey delivers a surprising and bracing message: Conflict is good for us. It can improve performance, help teams bond, and enrich the workplace. What matters is how you harness conflict to address tough topics and make hard decisions. If you feel like your organization is mired in a rut, you might need a good fight—and you definitely need The Good Fight ."—
DANIEL H. PINK, author of When and Drive

"Liane Davey has long been a secret weapon of the C-Suite. With The Good Fight, any leader can learn how to get their teams unstuck and working together again. Through humor and practical examples, Liane’s book shows how even the most conflict-avoidant leaders can use productive conflict to resolve the issues that have been holding them back. Save yourself the stress and start applying her methods today."
—SHAWN LAYDEN, chairman, Sony Interactive Entertainment Worldwide Studios

"For most leaders and teams, conflict is treated as something to avoid at all costs—instead of a path toward greater understanding, engagement, and success. Through practical examples, Davey gives us the right words so we might approach conflict as an ally rather than an adversary. I highly recommend The Good Fight for anyone leading a team. As many of us would agree, normalizing healthy conflict in the workplace is something that is long overdue."
—DR. MARLA GOTTSCHALK, industrial/organizational psychologist and LinkedIn Influencer

" The Good Fight is an essential field guide that any leader can use to prevent drama before it starts. Davey provides practical and repeatable processes you can use to disarm people’s egos, resolve the conflicts on your team, and restore sanity to your organization."
—CY WAKEMAN, drama researcher, New York Times–bestselling author of No Ego, and founder of reality-based leadership

"Whether you’re an organization of 10 or 10,000, the best solutions emerge when people feel comfortable sharing their ideas, even when what they have to say challenges the status quo. In The Good Fight, Davey shows leaders how to facilitate the productive, healthy conflict that’s needed for teams to fully engage and give their best to the organization."
—HOWARD BEHAR, former president, Starbucks International, and author of It’s Not about the Coffee: Lessons on Putting People First from a Life at Starbucks

"We feel the pain of having a conflict immediately. But the pain of avoiding a conflict is insidious and invisible, like a toxic gas. In The Good Fight, Liane Davey shows us how to clear the air without causing an explosion."
—KIM SCOTT, New York Times–bestselling author of Radical Candor: