Skip to main content Skip to search Skip to search

Download an Excerpt

Computers Management Information Systems

Software Maintenance Management

Evaluation and Continuous Improvement

by (author) Alain April & Alain Abran

Publisher
Wiley
Initial publish date
Apr 2008
Category
Management Information Systems
  • Paperback / softback

    ISBN
    9780470147078
    Publish Date
    Apr 2008
    List Price
    $130.95

Classroom Resources

Where to buy it

Description

This book explores the domain of software maintenance management and provides road maps for improving software maintenance organizations. It describes full maintenance maturity models organized by levels 1, 2, and 3, which allow for benchmarking and continuous improvement paths. Goals for each key practice area are also provided, and the model presented is fully aligned with the architecture and framework of software development maturity models of CMMI and ISO 15504. It is complete with case studies, figures, tables, and graphs.

About the authors

Contributor Notes

Alain April, PhD, is Professor of Software Engineering at Université du Québec (Canada). His research interests include software maintenance, software quality assurance, and multimedia databases. Dr. April has worked in the telecommunications industry for more than twenty years, has contributed to the internal measurement of software of ISO 9126-3, and is an Editor of The Guide to Software Engineering Body of Knowledge (SWEBOK) chapters on software maintenance and software quality.

Alain Abran, PhD, is Professor and the Director of the Software Engineering Research Laboratory at Université du Québec (Canada). Dr. Abran is the Co-Executive Editor of the SWEBOK project. He has been actively involved in software engineering standardization as the International Secretary for ISO/IEC JTC SC7 Software and System Engineering and as co-manager for the Common Software Measurement International Consortium (COSMIC). Dr. Abran's research interests include software productivity and estimation models, software engineering foundations, software quality, software functional size measurement, software risk management, and software maintenance management.

Editorial Reviews

"The book is a fresh approach to an often otherwise dull and boring subject area." (Ubiquity, June 10-16, 2008)