Delivering patient safety, increased return and enhancing reputation. The essential resource for implementing sustainable packaging labelling and artwork capabilities. Foreword by Steve Richmond, Head of Global Packaging, AstraZeneca. The knowledge and expertise contained in this book will help you to understand and deliver the right mix of packaging artwork capabilities for your organisation, in a shorter period of time, at lower cost and with significantly less risk. Inside you will find in-depth discussion on the following topics: The importance of artwork capabilities in delivering today's business strategy, the causes of artwork errors, detailed discussion on each of the elements which go to make up the overall artwork capability, including: business processes; education, training and competence assessment; organisation design; technology and outsourcing, making sustainable improvements happen and future developments.

Stephen McIndoe has a passion for improving patient safety and building optimal artwork management capabilities for clients, which have won many awards. Stephen worked with GlaxoSmithKline, the world’s second largest pharmaceutical company at the time, as a management consultant over a period of many years, playing a leading role in the transformation of their global artwork management activities into a world-class, award-winning capability. Stephen is one of the founders of Be4ward which helps pharmaceutical companies and their supply base to improve patient safety and drive additional value from their product range. He now develops products for, and works with, a number of pharmaceutical and healthcare companies in achieving these aims. Stephen holds a first-class honours degree in engineering from a leading British university and is a professional engineer with over 20 years of experience working for the world’s largest global life sciences companies as an employee and management consultant.

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Andrew Love is a multi-award-winning packaging and artwork management strategist, leader and author who has a passion for improving patient safety. Andrew spent 10 years as head of global packaging design operations at GlaxoSmithKline, the world’s second largest pharmaceutical company at the time. During his time there he oversaw the transformation of the global artwork management activities into a world-class, award winning capability. Andrew is one of the founders of Be4ward which helps pharmaceutical companies and their supply base to improve patient safety and drive additional value from their product range. He now develops products for, and works with, a number of pharmaceutical and healthcare companies in achieving these aims. Andrew is a professional engineer and MBA with over 20 years of experience working for the world’s largest global companies.

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If you are looking to improve the performance of your company’s artwork capabilities then this book is a must read. It captures the authors’ vast experience in turning around the artwork operations of healthcare companies and provides a unique and valuable resource for anyone involved in the area.

Steve Richmond, Head of Global Packaging, AstraZeneca