This comprehensive yet exceptionally accessible introduction to interpersonal communication uses engaging narratives and examples from a range of disciplines to provide a well-rounded treatment of the concepts, theories, and applications of communication in everyday life.

Sherry Devereaux Ferguson's profile page

Jenepher Lennox Terrion's profile page

Sherry Devereaux Ferguson is a senior professor and former chair and director of graduate studies for the Department of Communication, University of Ottawa. She is past chair of the Public Relations Division of the International Communication Association, and has acted on the editorial boards of numerous communication journals. She has written three books on organizational communication, two on public opinion and strategic planning in communication, two on public speaking, and a book on civic discourse and cultural politics in Canada. She has also published 27 articles in refereed journals.

Jenepher Lennox Terrion is associate professor and director of undergraduate studies in the Department of Communication, University of Ottawa. She has published widely on a range of multidisciplinary topics in international peer reviewed journals, including peer mentoring, addiction and smoking cessation, family support, seniors and social capital, and leadership development.

"I found [the book] quite interesting as it included historical data and stories that I had not heard of...It would be a useful guide to further develop my own thinking about interpersonal skills." --Joanne Spence, Humber College

"The story-based format is something new that students would find interesting and engaging and teachers would find helpful for class discussions." --Victoria O'Connor, Algonquin College

"The opening story for Chapter One is powerful. You had my full attention, wanting to read more. The stories throughout the book are excellent." --Laura Doan, Thompson Rivers University